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Browse our FAQs to find the answers to your questions or contact us if you can’t find what you’re looking for.

How do I choose the right hearing aids for me?

Choosing hearing aids is a personal decision and will depend on what you want from your hearing aids. Our online hearing screener will help you decide on what level of amplification you’ll need, and then our comparison chart has quick explainers on each of the different specifications the hearing aids provide. If your lifestyle requires that you need to listen well in background noise, you’ll want a device that can enhance speech and reduce background interference, or if you particularly struggle listening to speeches or lectures, you might want the ability to choose hearing direction.

What’s the difference between hearing aids and hearables?

Hearing aids are much more complex devices that can help you deal with the multiple different aspects of hearing loss. For example, they can simultaneously block out background noise while amplifying someone’s voice to make a conversation easier to understand, or you can choose to direct your hearing aids to a specific person or sound to hear it better. 

A hearable or hearing amplifier, on the other hand, simply makes all sounds louder, which is ideal for specific situations like listening to the TV or in work meetings. An amplifier is designed to be worn only in certain situations, whereas a hearing aid can be worn all the time.

How do I know if I need a hearing aid?

Most people will know if they start to find some things difficult to hear, but our online hearing screener will help you on your way to clarifying any undiagnosed hearing loss. We recommend getting a hearing aid or hearing amplifier as soon as possible, as leaving it until much later can lead to health problems and social isolation.

If you think you’re suffering from hearing loss and it has started to affect your day-to-day life, it might be time to think about hearing aids, or amplifiers like the Olive Smart Ear or the Nuheara IQMax.

Do you sell hearing aids individually or as a pair?

As hearing is unique to each ear, we sell hearing aids individually. Each device will be specifically calibrated to the hearing loss you have in that ear. If you have hearing loss in both ears, you would have to buy two separate devices.

Do I need one hearing aid or two?

If you have hearing loss in both ears, it is possible to only use one hearing aid, but you won’t be getting the most out of the technology. For mild hearing loss, try using a hearable device and see if it is sufficient, but we would recommend using two hearing aids, especially if you have moderate to severe hearing loss in both ears. 

Can I return my hearing aids if I don’t like them?

Absolutely! At Hearing Supermarket we offer a 30-day no quibble returns policy. If your hearing aids aren’t working for you, you can contact our support team who will help you calibrate them to your unique hearing profile and give you tips on how to use them. However, we understand that sometimes a type of hearing aid just isn’t right for you, so you can return them free of charge.

Leading brands

We only stock leading brands who create high-quality hearing aids that can last a lifetime.

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Hearing test

Before starting the hearing test we need a few details about your gender and age and to make sure your sound settings are adjusted correctly.

Find a quiet area

For best results.

Use headphones

To test left and right independently.

Provide consent

Agree to our privacy policy for your results.

Privacy Policy

In order for us to process personal data and provide a test result, we need our consent upon completion. Your privacy is important for us, therefore, you must read our privacy policy before you continue with our test. You will find it here.

Pick gender

Pick age

Do you have a constant ringing or buzzing in 1 or 2 ears?

Have you recently suffered a head injury?

Have you received medical help for this injury?

Do you have difficulty hearing other people clearly and misunderstanding what they say, especially in noisy places?

Do you have to ask people to repeat themselves often?

When listening to music or watching TV do you have the volume higher than other people need?

Do you have difficulty hearing on the phone?

Do you find it hard to keep up with a conversation?

Do you get tired or stressed from having to concentrate while listening?

Get setup for the audio test

Set volume to 50% and remove any hearing aids or devices before start.

Can you hear the test sound?

ask them to try an alternative pair of headphones.

not ask them to check their device to make sure volume is ‘on’.

Can you hear this sound in your left ear?

Can you hear the test sound?

Can you hear this sound in your right ear?

Can you hear the test sound?

Can you hear this sound in your left ear?

Can you hear the test sound?

Can you hear this sound in your right ear?

Can you hear the test sound?

Can you hear this sound in your left ear?

Can you hear the test sound?

Can you hear this sound in your right ear?

Can you hear the test sound?

Can you hear this sound in your left ear?

Can you hear the test sound?

Can you hear this sound in your right ear?

Can you hear the test sound?

Can you hear this sound in your left ear?

Can you hear the test sound?

Can you hear this sound in your right ear?

Can you hear the test sound?

Can you hear this sound in your left ear?

Can you hear the test sound?

Can you hear this sound in your right ear?

Can you hear the test sound?

Can you hear this sound in your left ear?

Can you hear the test sound?

Can you hear this sound in your right ear?

Can you hear the test sound?

Can you hear this sound in your left ear?

Can you hear the test sound?

Can you hear this sound in your right ear?

Can you hear the test sound?

Can you hear this sound in your left ear?

Can you hear the test sound?

Can you hear this sound in your right ear?

Can you hear the test sound?

Do You Have Acccount ?

Get Your Results

Please ensure your details are correct as results will be emailed to you and displayed on the next screen.

Your results

Results indicate you may have:

Mild hearing loss