With you every step of the way
Whether you’re a new hearing aid user or an experienced one, we know that there will always be questions regarding a new set of hearing aids. Our support staff are always on hand to give you the answers you’re looking for, or to forward you onto a Hearing care professional if necessary. With our hearing aids, you’ll always have our support.
Unrivalled customer service
Our support staff know that the right hearing aids aren’t just about technology and specifications, but about improving your day-to-day life, allowing you to do the things you enjoy.
If you’re not comfortable with your new hearing aids, you won’t use them, which is why we’re here to ensure you feel completely at ease with them. Our friendly and knowledgeable staff will give you all the support you need to get to grips with your new devices, but if you still aren’t sure, we’ll give you a no-quibble refund within 30 days.
Making technology work for you
If you’ve bought some hearing aids that come with a ream of technical options that you don’t understand, we can help. We want you to make the most of everything your hearing aids can provide, from taking hands-free calls to connecting them to your Smart TV to watch a film with the family. Many devices come with simple, easy-to-use apps to control your hearing aids, and we can offer relevant accessories to make your hearing aid transition as smooth as possible.